Customer Satisfaction on Service Quality of Food Delivery Services Among Selected Consumers in Metro Manila

21 March 2024
Lyceum of the Philippines University Manila
SDGs: 12, 17, 2, 8

Authors: Isak D. Bauzon, Ma. Lilith J. Gaviola, John Patrick H. Ibañez, Charlene C. Jalandoni, Arjoy L. Rivera, and Ms. Eva Marie Igancio Issue: 2020-2021 Abstract: The researchers’ purpose of the study is to identify the determinants of customer satisfaction in terms of food delivery services of consumers and whether…

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Service Quality Dimensions of the Modified Management of McDonald’s University-Belt Customer Satisfaction: A Quantitative Analysis

21 March 2024
Lyceum of the Philippines University Manila
SDGs: 12, 17, 2

Authors: Klarenz C. Gaddi. Trixie Mae R. Galang, Mae Patricia M. Naga, Ivan Lenard F. Recto and Dr. Diosdado Cabiling Issue: 2020-2021 Abstract: In the business world, it is important to assess and evaluate the quality of service that a specific business offers to its customers. From a commercial perspective,…

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Factors affecting LPU Manila CITHM Faculty’s Perceived Satisfaction and Continuance Intention to Use Lobster Ink

21 March 2024
Lyceum of the Philippines University Manila
SDGs: 17, 4, 9

Authors: Lyza Andrea Cagalpin, Jan Vincent Cañega, Jenely Oco, Cherry Mae Roldan, Patricia Mae Velasquez, Eunice A. Yude and Heinz Pelayo  Issue: 2020-2021 Abstract: The purpose of this research is to examine the perception of College of International Tourism and Hospitality Management (CITHM) faculty of Lyceum of the Philippines University…

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Tourism and Hospitality Programs as A Career Choice: A Case of The Freshmen Students of LPU Manila

21 March 2024
Lyceum of the Philippines University Manila
SDGs: 17, 4

Authors: Myka Joy Donguya, Anasan, Ma. Andrea, Ecalnea, Cris Lorenz, Eusebio, Arjan King, Flores, Janzel, Gonzales, Hannah Patricia, Dr. Jocelyn Y. Camalig and Minerva Labadan Issue: 2020-2021 Abstract: This study is intended to know the factors that affect the decision-making process of the first year CITHM students of Lyceum…

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Build! Build! Build! Projects: Satisfaction, Issues, and Solutions of Selected Land-Based Transportation Infrastructure

21 March 2024
Lyceum of the Philippines University Manila
SDGs: 15, 16, 17, 9

Authors: Jester James G. Navea, Mikee A. Red, Chyna Faith Chantal A. Basco, Ramsey M. Mendoza, And John Marbhill M. Felix, and Dr. Dahlia D. Tanquezon Issue: 2020-2021 Abstract: This descriptive-inferential research analyzed the satisfaction of the three (3) highways in Metro Manila; NAIA Expressway, Phase II, NLEX-SLEX Connector Road,…

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